Shipping policy
Shipping & Delivery Policy
Effective Date: 4 August 2026
At Chakki Ghar, we are committed to delivering fresh, wholesome products safely and efficiently to your doorstep. Every order is carefully packed and dispatched to maintain the highest standards of quality.
Order Processing
- All orders are shipped from our warehouse in Bengaluru, Karnataka.
- Orders are processed within 1–2 business days after successful payment authorization and confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- During festive seasons, promotional events, or periods of high order volumes, processing times may be slightly extended.
Shipping Within India
We currently deliver to most serviceable PIN codes across India through our trusted logistics partners..
Estimated delivery timelines are:
- Metro Cities: 2-5 Business Days
- Tier II & Tier III Cities: 3-7 Business Days
- Remote & Difficult-to-Service Locations: 7-10 Business Days
Delivery timelines are estimates and may vary depending on your location and courier operations.
International Shipping
Currently, Chakki Ghar delivers only within India. We do not offer international shipping at this time.
Delivery Hours
Orders are generally delivered between:
Monday to Saturday
10:00 AM - 7:00 PM IST
(excluding Sundays and public holidays)
Delivery schedules are subject to the operating hours of our logistics partners.
Shipping Charges
- Free Shipping on all prepaid orders above ₹999.
- A flat shipping charge of ₹99 applies to orders below ₹999.
- Any applicable shipping charges will be displayed at checkout before payment is completed.
Order Tracking
Once your order has been dispatched, you will receive an Email, SMS, or WhatsApp notification (where applicable) containing your tracking details. You can use this information to monitor the progress of your shipment.
Delivery Attempts
Our logistics partners will make reasonable attempts to deliver your order.
If delivery cannot be completed due to:
- Incorrect or incomplete address
- Customer unavailable
- Incorrect contact details
- Refusal to accept the order
the shipment may be returned to our warehouse. Re-delivery may attract additional shipping charges.
Receiving Your Order
Please inspect your package at the time of delivery.
If the package appears damaged, tampered with, or opened, we recommend refusing delivery wherever possible or notifying us within 24 hours of receipt, along with photographs of the package and products.
Once an order has been successfully delivered and acknowledged, Chakki Ghar shall not be responsible for damage arising from improper storage, handling, or usage of the products.
Delays Beyond Our Control
While we strive to deliver every order within the estimated timelines, delays may occur due to circumstances beyond our control, including adverse weather conditions, transport disruptions, government restrictions, public holidays, natural calamities, or unforeseen courier delays.
We appreciate your patience and understanding in such situations.
Customer Support
For any questions regarding your shipment or delivery, please contact us:
Email: customercare@chakkighar.com
Phone: 8073291051
Business Hours: Monday to Saturday | 10:00 AM - 6:00 PM IST
We aim to respond to all shipping-related queries within one business day.